Shipping and return policies for Erica Buettner
- Shipping Info
Exchange Only Return Policy. If there are any problems with your purchase, please email email@example.com
- Return Policy
How long will my order take to ship?
Orders are shipped from New York within 3-5 working days. The delivery time depends on your location. Orders outside of the US may take a couple of weeks.
UPDATE: shipping time is currently delayed due to COVID-19. Orders are shipped within 7-10 working days.
How can I check my order status?
Just email firstname.lastname@example.org with the name and email address used for the order.
What if I need to change my shipping address for an order?
Please email email@example.com. If the order is still pending, we can change it. Please provide your PayPal transaction ID. (You can find it in your receipt from PayPal, or by logging into your PayPal account.)If the order has already been shipped, you will be notified when/if the order is returned. If you do not respond within 2 weeks, we will return the item(s) into our stock and refund the full amount of the order, less the shipping, and credit card transaction fees. If your package is re-shipped, you will be responsible for any additional shipping charges.